How to cancel Sunsama, dispute the $240 charge, and free ADHD alternatives

Cancel Sunsama before day 14 of your free trial, or your credit card will be billed $240.00 upfront for the full annual plan. Sunsama is widely praised for its daily shutdown ritual and unified task-calendar integration, but at $240 a year, it is one of the single most expensive personal productivity subscriptions on the internet. Deleting the app from your laptop or phone changes nothing. This guide details the exact cancellation steps through Sunsama's web billing portal, how to request a refund, and three tools that handle ADHD time-blocking without a $240 yearly fee.

We accept zero affiliate payments or referral commissions from any tool reviewed here. Sourced directly from Sunsama's official documentation, Stripe billing terms, and consumer experiences. Read our testing methodology.

The $240 onboarding reality

Sunsama offers a 14-day free trial. Unlike typical mobile apps that restrict features, Sunsama gives you full access to its calendar sync, project boards, and Slack integrations.

However, when entering a credit card for the trial, the default selection is almost always the Annual Plan at $20/month billed annually ($240.00 upfront).

Because people with ADHD frequently experience hyperfocus during onboarding followed by an executive-function slump a week later, many users abandon the app by day 8, completely forgetting that an automated $240 invoice is queued for day 14.

The $240 SaaS BillVerified User

“I loved Sunsama for five days, stopped opening it when a big deadline passed, and then saw an alert from my bank for two hundred and forty dollars on a Sunday morning. $240 is more than my gym membership.”

Cancelling Sunsama on Web / Desktop (Stripe)

The vast majority of Sunsama users sign up on the web or through the desktop Mac/Windows application. These subscriptions are powered by Stripe and do not appear in your Apple ID or Google Play account.

1. Open Sunsama on your web browser (app.sunsama.com) or launch the desktop app.
2. Click the Sunsama dropdown menu in the upper-left corner of the window.
3. Select Workspace Settings.
4. In the left-hand navigation menu, click Billing.
5. Click the button labeled Manage Billing (this opens your Stripe customer portal).
6. Click Cancel Plan (or Cancel Subscription).
7. Advance through the feedback screen and confirm your cancellation.

Once confirmed, your workspace status will update to show an expiration date rather than a renewal date. You retain full access to your workspace until the current 14-day trial or paid billing cycle finishes.

Cancelling Sunsama on iPhone (Apple App Store)

If you activated your Sunsama subscription inside the iOS application using Apple In-App Purchase:

1. Open your iPhone Settings app.
2. Tap your Name / Apple ID at the top.
3. Tap Subscriptions.
4. Tap Sunsama.
5. Tap Cancel Subscription (or Cancel Free Trial).
6. Tap Confirm.

Apple will display the exact date your access terminates.

How to get a refund if Sunsama already charged you

If you woke up to an unexpected $240 charge on your statement, take these immediate steps:

1. If billed through Sunsama Web (Stripe)

Sunsama states in its terms that fees are non-refundable. However, Sunsama's customer support is significantly more humane than predatory quiz apps like Inflow or Numo.

• Email help@sunsama.com immediately (or use the in-app chat bubble at the bottom right).
• State clearly: "I intended to cancel my trial before the renewal date. I have not used the workspace since the renewal was processed. Please cancel my subscription and issue a full refund for the $240 charge."
• If you contact them within 48 to 72 hours of the charge and have zero recent task activity, support will generally process a full manual refund to your original payment method within 5–7 business days.

2. If billed through Apple App Store

Sunsama support cannot issue refunds for Apple transactions. You must file directly through Apple:

• Navigate to reportaproblem.apple.com.
• Sign in with the Apple ID used to download Sunsama.
• Under "I'd like to...", select Request a refund.
• Under "Tell us more...", select I didn't intend to renew a subscription.
• Submit the claim. Apple generally renders a decision within 24 to 48 hours.

How to permanently delete your account & revoke calendar access

Cancelling your subscription stops future billing, but leaves Sunsama connected to your corporate or personal accounts. Because Sunsama requires extensive read/write permissions to Google Calendar, Gmail, Slack, and Jira, you should revoke access after cancelling:

1. Delete Your Workspace in Sunsama

1. In Sunsama, click the top-left dropdown and choose Workspace Settings.
2. Click Settings in the left menu.
3. Scroll down to the Danger Zone.
4. Click Delete Workspace and type the confirmation phrase to wipe your saved tasks, notes, and channel logs from Sunsama's servers.

2. Revoke OAuth Tokens in Google

Because you authorized Sunsama to access your calendar and emails, revoke the third-party OAuth token directly at the provider level:

1. Go to your Google Account Third-Party Apps.
2. Find Sunsama in the list of third-party apps with account access.
3. Click Sunsama and select Delete all connections that you have with Sunsama.
4. Repeat this in Slack (under Installed Apps > Sunsama > Remove) and Jira if you linked corporate project trackers.

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What to use instead for ADHD daily planning

If you like Sunsama's philosophy (pulling tasks onto a visual timeline) but cannot justify spending $240 every year:

1. Structured App ($29.99/year or $99.99 lifetime): Offers a clean visual timeline that syncs with Apple Calendar and Reminders. Read our Structured App lifetime price teardown.
2. Goblin Tools (100% free web, $2.99 mobile): Breaks overwhelming tasks into micro-steps using AI with zero recurring fees. Read our Goblin Tools review.
3. Google Calendar + Apple Reminders ($0): Setting up color-coded time blocks on a free calendar provides 80% of Sunsama's daily schedule clarity with zero financial drag.